We audit all factories and our staff visit them regularly. We carry out During Production Inspections (DUPROs) and Final Random Inspections (FRIs) to agreed AQL, to ensure the quality is consistent to the agreed samples. We use many inspection houses but CMA and ITS Intertek are our designated partners. These two highly regarded organisations ensure that we have full confidence in the safety assurance and quality of the products we produce. From time to time clients request we work with other testing houses with whom they have agreements and we are more than happy to do this. We have worked with STR, SGS, Bureau Veritas, and TUV, amongst many.

We will advise clients on necessary product testing and local country legal testing requirements. For example:
- Testing for Phthalates, Cadmium, EN71, etc, is standard in our buying procedures.
- We are registered with WEEE, and cover off RoHs, CE,etc. c
- We are fully up to speed with all recent testing standards and are kept up to date by our 3rd party partners, CMA, TUV, and ITS.

We work closely with our factories to ensure that we fulfil the need of the client's requirements. Where necessary we will go beyond standard industry requirements and produce audits tailored for our clients.

Supplier's factory shall not employ child labour in accordance with local employment laws, expose children or young workers to unhealthy and unsafe situations.

They shall not engage or support the use of forced labour. Must provide a safe, healthy and clean working environment and minimize the risk of hazards in order to prevent accidents, appoint a senior representative responsible for the health and safety of all personnel. The factory shall not engage in any form of discrimination towards its employees based on religion, race, etc. They shall comply with laws and industry standards on working hours. They shall ensure that wages paid for a standard working week meet the legal or industry minimum standards. We will need sight of written ethical testing certificates from designated third parties where agreed with the IMI buyer.

All suppliers must sign a written undertaking that they agree to the code's working conditions.

In all cases we will visit the factory to ensure the code of practice is implemented properly. We do not tolerate non-compliance by factories and we do not enter into trading with such suppliers. We work closely with factories that have already attained audit "FAMA" recognition from Disney, and audit approval from Hasbro, for many of the products that we have produced for licensed characters.